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Frequently asked questions

Find answers to common questions about our services, processes, and how we can help make your PCS easier and more efficient.

What is Truevana?

Truevana is a relocation service created by former Green Berets Mike McDonald and Andrew Vincello, focused on assisting military service members and their families. It offers support in areas like buying, selling, renting, moving, financing, and property management. With a network comprised mainly of veterans and military family members, Truevana provides personalized solutions for the unique challenges of military relocations.

What makes Truevana different?

There are 100 things to do and coordinate for a PCS. Get it all done in one place by connecting clients with a trusted network of military-friendly professionals, including real estate agents, moving companies, and financial experts. Each partner is carefully vetted to ensure a high level of military relocation experience, offering clients peace of mind during their relocation.

What services can I find on Truevana?

You can find a variety of services related to PCS, including real estate, moving, renting, financing, and property management. Truevana advisors can answer any questions related to the PCS process, as well as help you get connected with Pros.

It can't be free, what's the catch??

Truevana was built by veterans and is the service they wish they had when they were PCSing. People often ask, "How does Truevana make money?" Service members don’t pay anything to access our PCS support, and they never will. Truevana earns revenue by partnering with trusted professionals who pay a fee to be a part of the network.